1. How do I place an order?

Simply browse our collection. Choose your charms, chain, and preferred chain length.

2. How do I pay for my order?

We accept G-Cash and bank transfers. After payment, please send a screenshot of your proof of payment to confirm your order. Your piece will be made once payment is received.

3. Do you accept custom orders?

Yes! You can personalize your jewelry by choosing charms, chain styles, and lengths. Send us your design idea or inspiration — we’ll help bring your story to life.

4. How long does it take to make my order?

Since each piece is handcrafted, please allow 2–5 days for production before shipping. We’ll notify you once your order is ready for delivery.

5. Do you accept rush orders?

At the moment, we don’t accept rush orders, as we want to make sure each piece is crafted with care and quality.

6. Is your jewelry waterproof?

Yes! Our pieces are crafted with high-quality materials — PVD 18K premium gold plating and stainless steel — designed to resist tarnish and stay beautiful through daily wear.

They’re safe to wear every day, even during showers, workouts, and casual swims — just remember to give them a quick wipe after use to keep that Gypsy Tales glow. 🌙

7. Is your jewelry hypoallergenic?

Yes! Our pieces are made with skin-friendly, nickel-free materials that are safe for sensitive skin. You’ll never have to worry about irritation — or green marks — when wearing your favorite Gypsy Tales jewels. 🌸

8. Do I need to take it off before applying lotions or perfume?

Our jewelry is safe to wear with skincare products, but for maximum longevity and shine, we recommend applying lotions, perfumes, and sprays before putting on your jewelry. A little care goes a long way in keeping your Gypsy Tales pieces looking radiant. ✨

9. How do I care for my jewelry?
  • 💧 Splash all you want—your jewels can keep up.
  • ✨ A quick rinse + wipe and they’re good as new.
  • 🌙 Tuck them in their pouch when they’re not out wandering with you.
10. Where do you ship?

We ship nationwide (Philippines) via trusted couriers. Shipping fees may vary depending on your location.

11. Can I return or exchange my order?

Since each piece is handcrafted and customized, returns and exchanges are not allowed unless the item is damaged upon arrival. Please check your order carefully before checkout.

12. How can I contact Gypsy Tales?

You can message us on Instagram/Facebook (@gypsytales.ph) or send us an email at tellyourtale@gypsytales.ph for orders and inquiries.